Trading Terms

UK Interiors is a UK company based at the address below. Please note this is an administrative office not retail premises. Also trading as Interiors By Design.

UK Interiors
4 Mayfair Avenue
Bexleyheath
Kent
DA7 4TW
United Kingdom

If you have any queries please contact us at info@ukinteriors.biz or by phone at 020 8303 9796

Ordering From UK Interiors:

Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order. Orders can only be sent to the billing address of the cardholder placing an order. You can pay securely by either Paypal (using Credit or Debit cards) or by Bank Transfer.

UK Delivery Charges:

UK delivery is free.

European Delivery Charges:

We ship most items internationally. International delivery charges for single item purchases are shown against each product. Actual charges are calculated based on the weight of all items in your shopping basket. Please select the correct region to speed up processing of your order. If you are buying multiple large or heavy items the delivery cost shown will be an estimate so contact us for an accurate quote at info@ukinteriors.biz.


Delivery Lead-times:

We try to process all orders, where possible, within 24 hours. Whilst most items will be despatched within one working day, please allow 3-5 days for delivery within the UK. 5-7 days for Europe and 7-14 days Rest of World (RoW). 

Payment:

We accept payment by Paypal, Bank Transfer, GB £ Cheques & Postal Orders. Credit and Debit card payments can be made via the Paypal option. Buyers from outside the UK please note: WE DO NOT ACCEPT CHEQUES OR MONEY ORDERS IN ANY OTHER CURRENCY OTHER THAN GB POUNDS STERLING £’s. We can accept Paypal payments in EUR, USD, CAD and AUS.

Packaging:

At UK Interiors we want you to receive your purchase in the same great condition it left us. We use only good quality materials for packaging and take great care to ensure that happens. We too buy online and can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out free of charge.

Deliveries to UK Mainland (inc. Northern Ireland)

We send most UK mainland deliveries by Royal Mail. For heavy or bulky items we use either Royal Mail Standard Parcels or Courier. If you require an urgent delivery then please email the above for a quote BEFORE placing your order. UK Interiors reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.

Overseas & non-mainland UK:

For International deliveries up to 2kg we use Royal Mail Airmail. For deliveries over 2kg we use ParcelForce Worldwide. The postage cost per item should be shown along side the item description, if it is not, please email us at for a quote. If a buyer requires an expedited service please email the above for a quote BEFORE placing your order.

International delivery costs are dictated by Destination, Weight and Size of the consignment. Please contact us for a quote on multiple items. Some larger items are not available for Overseas purchase due to high delivery costs.

UK Interiors reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.

Faulty Items:

If your item arrives faulty then please contact us within 14 days and we will gladly exchange the item. Please contact us by email prior to returning the item as many problems can be resolved by email or phone without the need to return the item. Please return a copy of the delivery note with the item and state the reason for the return.

Returns:

If you would like to cancel your order you can do so within seven days of receipt of the goods. Please contact us by email or phone prior to returning the goods. Items should be returned to us at the address on the delivery note which is also shown at the top of this page. On receipt of returned goods in saleable condition we will refund using your original payment method. We do not refund postage costs unless an item arrives damaged or faulty.

Lost or Damaged Deliveries:

Items lost or damaged in the post are usually insured, we will fill out any necessary claims forms with the carrier and liaise with them to achieve a satisfactory outcome on your behalf. In the event that this becomes necessary please be aware a refund will be made as soon as we have clearance from the Royal Mail/Parcelforce/courier, this can take several weeks but we will endeavour to keep you informed of all developments as appropriate.

If you have any queries please contact us at info@ukinteriors.biz or by phone on 020 8303 9796.

Email us at info@ukinteriors.biz


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